The experience I had was fantastic. The people there were very informative and answered all the questions I had. They took their time and explained all aspects of my new hearing AIDS. Explained all the features and possible problems I could encounter.
I have nothing but good words to say about Kitsap Audiology and their staff. Whenever I have a question about, or a problem with my hearing aids, they are quick to come up with an answer, or solution. Good people to deal with.
Excellent staff operates with professionalism, kindness, and knowledge. Because I chose an IEM manufacturer with very unique/specific impressions-requirements, Dr. Went had to redo my impressions after my initial appointment, but she did so expediently and with ease--for no extra cost! I enjoyed working with the KA team from the time I scheduled my appointment to the time I walked away with the final impressions.
Friendly, courteous, professional; just doesn't get the idea across. They are also paperwork experts, sometimes working miracles in the red tape area, and are very good at providing information on new technology and applying that technology to my benefit.
KA was very helpful in assisting me in acquiring a much needed hearing aid for my personal use. They walked me through an industrial industry claim, filled out all the necessary paperwork and explained the forms that I needed to submit. Then all I had to do is wait for a phone call to say that they were ready to fit my new hearing aids. Fantastic!
Amy Becken is a true professional and always a great pleasure to talk to. She knows audiology well and enjoys her work. They are always willing to help me without an appointment when I have problems with my hearing aids. I would recommend Kitsap Audiology to anyone!!!!
Professional, courteous, clean, efficient, and friendly. This is my only experience at an audiology clinic, but it was a very enjoyable time. I hope this is the standard I can expect from other clinics.
I was able get assistance from Kitsap Audiology with filling out my claim for hearing loss. I have now had several years of great service from Kitsap Audiology. I highly recommend them for any and all hearing needs.
Ive been associated with Kitsap Audiology and Dr. Becken for about 10 years. Her practice and wonderful staff has been nothing short of outstanding. All aspects of my care are taken care of from prompt appointments to supplies and keeping apprised of up to date technology in hearing aids. My latest Oticon OPN’s are fantastic. They have improved my recognition of words dramatically and now my wife doesn’t have to repeat herself every time we talk. I recommend Kitsap Audiology for any hearing issues. Thank you Ms. Becken and staff.
I usually dont do these,, however,, I've been with Kitsap Audiology for quite a few years. I wear hearing aids, Oticons. Without being bothered and inundated with emails these folks keep me informed when necessary and remind me when its time for my appointment. Dr. Becken is very good at what she does and her staff always has a cup of coffee or cookies for me. The girls are very helpful, cheerful and even entertaining at times. I recommend them if you have hearing issues. I've never felt like i was just another patient.